22nd July 2024

The Need for Speed: Why Page Load Times Matter for Ecommerce Success


Written By Angel Harnish

22nd July 2024

In the blink of an eye, a customer can decide your fate. In the competitive world of ecommerce, that blink can mean the difference between a loyal buyer and a frustrated click-away. The culprit? A slow loading website. While eye-catching designs and compelling product descriptions are important, page load speed is the unsung hero of online stores. Before a customer can even appreciate your carefully curated content, they need to experience it – fast. By switching to Shopify, ecommerce businesses can avoid the high costs of hosting and CDNs, and benefit from a faster website that will lead to increased sales. Here's why page load speed is crucial for your online store, and how optimising it can lead to a happier clientele and a healthier bottom line.

The User Experience Factor

Imagine walking into a store cluttered with overflowing shelves and a disorganised layout. It wouldn't exactly inspire you to browse and spend money, right? The same goes for your website. A slow loading site creates a frustrating user experience (UX).
If your pages take ages to load, visitors are more likely to bounce (leave your site) and head to a competitor. Shopify's dedication to speed allows customers to browse, research, and make purchases efficiently, leading to a more satisfying user experience.

Conversion Rate Champion

Speed isn't just about keeping visitors happy; it directly impacts your sales. Research indicates that a decrease in page load time of just 100 milliseconds can result in a significant uptick in conversions (visitors who turn into paying customers).Think about it: if someone is eager to buy a product, they won't wait around for a sluggish website to catch up. Optimising your page load speed can give you a competitive edge and translate into more sales.

Search Engine Love

Page load speed is also a ranking factor for Google. This means that a faster website is more likely to appear higher in search results, making it easier for potential customers to find you. So, optimising your site speed is a win-win for both user experience and SEO.


As a general rule of thumb, the easier and faster Google can explore your entire site, the easier it is for customers, and Google can translate this into strong organic rankings as it believes customers will have just as easy a buying experience as it had when crawling your website.


The world of ecommerce is constantly evolving. As a Shopify partner, we create on-brand user experiences that maximise Shopify's features whilst escaping the limitations of off-the-shelf themes. We use our deep knowledge of the platform to create bespoke custom themes that are designed to grow and develop with your business. With Shopify's continued investment in infrastructure, you can rest assured your store will stay ahead of the speed game, well into the future. But remember, growth is a journey. We're here to be a long-term partner, helping you adapt and improve your store as your business expands. Get in touch today, and let's discuss your future success story.
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